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GENERAL INFORMATION 2 2025 NATIONAL BUSINESS DIRECTORYDear CustomerKindly provide us with feedback using the questionnaire below. Your opinion is very important to us as it helps us to improve our products and services to you. Excellent Very Good Good NeedImprovementTHIS DIRECTORY IS GIVEN FREE OF CHARGE TO ALL TELKOM CUSTOMERS COVERED BY THIS EDITIONThis directory is FREE. Do not buy it from anybody.1 How satisfied are you with the quality of service you receive from our Company?..................2 How satisfied were you with the courtesy and friendliness of the Sales Executive during their most recent visit? ..................................................................................................3 How satisfied were you with the explanations and instructions received? ...............................4 How satisfied are you with the response to your enquiries by our customer service staff?..................................................................................................5 If you have contacted us by telephone, how satisfied were you with the way our receptionist handled you? ..................................................................................................6 How satisfied are you with the quality of:(a) this Directory?...............................................................................................(b) Internet Directory http://www.yellowpageskenya.com? ................................7 How satisfied are you with our delivery of the Directories?......................................................8 Do you have an advertisement in the current Directory? ........................................................ YES NOIf not, Why? ...........................................................................................................................................................................................................................9 If we could change one thing to serve you better, what would it be? ..................................................................................................................................................................................................................................................................................................................................................................................10 Any other relevant comment or information? ......................................................................................................................................................................................................................................................................................................................................................................................................................[ THANK YOU FOR TAKING TIME TO PROVIDE US WITH YOUR FEEDBACK ]NAME ......................................................................................... POSITION............................................................................................................................Signed ....................................................................................................................................................................................Date.............../.............../2024FOR OFFICIAL USE ONLYRESIDENTIAL CUSTOMERSSURNAME: ________________________________________________________________________________OTHER NAMES IN FULL:_____________________________________________________________________P.O. BOX _____________________________________________ POST OFFICE/ CODE _________________CORRECT TEL No __________________________________________________________________________E-MAIL: ___________________________________________________________________________________